Privacy

The National Citizens Coalition (NCC) is committed to protecting members' personal information. This policy explains our practices regarding the collection, use and disclosure of personal information.

Collection and Use of Personal Information
The NCC collects and uses personal information for the purpose of registering and authenticating our members, communicating with our members (by means of mail, email, telephone and newsletters) about relevant issues, our many campaigns, activities and member services including our events and processing purchases (from our online store, for example) and payment for such purchases.  The NCC also uses the personal information it collects for the purpose of conducting polls and surveys, creating campaign strategies, fundraising, and maintaining, evaluating the functionality of and making changes to our website (nationalcitizens.ca) so as to even better serve our members.

You may contact our Privacy Officer as set out below, if you decide to change your instructions to us about our use of your personal information.

Use of Member Area
The NCC provides a "members only" area on its website to facilitate communication between our members.  The terms and conditions of use for the website govern the use of this area, however members are reminded that any personal information they choose to post in the area is open to all members of the NCC.

Security and Personal Information Retention
The NCC maintains the personal information it collects in an electronic database maintained in its offices in Toronto, Ontario, Canada.  We have put in place appropriate physical, technological and administrative procedures to safeguard and help prevent unauthorized access to personal information.  We are sensitive to security concerns regarding the use of credit cards to donate online or purchase products from our online store.

Personal information of inactive members is retained for a period of 7 years and then deleted from the NCC's database.  Current year donation forms that are in hard copy form are maintained at our offices in Toronto until the completion of the annual audit in March. Coupons (donation forms) are then transferred to a locked off-site storage facility and retained for seven years. Other documents in hard copy form that contain personal information (such as member record cards and surveys) are stored at our Toronto office in locked cabinets. Cards are destroyed daily and quarterly.  Surveys are kept in a locked cabinet until they are entered and tabulated and then securely destroyed.  Survey results are tabulated and released in the NCC's newsletter (Freedom Watch), and in the members' only area of nationalcitizens.ca, however the results do not contain personal information and as such, it is not possible to link them to any particular member.

Individuals may visit our website without providing us with any of their personal information (except to the extent that their ISP address contains personal information). However, there are instances where we must have personal information in order to authenticate an individual so as to permit access to the members' only area of our website.

Disclosure of Personal Information
The NCC does not sell, exchange or publish its membership list or other personal information about its members.

The NCC may share personal information with companies that the NCC retains to provide our members with the products and services they request (from the NCC Online Store, NCC newsletters, direct mail, and nationalcitizens.ca).  The NCC has contracts with its service providers that require them to protect personal information to the same degree as the NCC protects personal information. 

The NCC may also use and disclose personal information, in accordance with applicable law, in connection with a contemplated or actual reorganization of its business, financing, assignment, sale or other transaction involving the disposal of all or part of its business or assets, including for the purpose of permitting the parties to a contemplated transaction to conduct the due diligence required to determine whether the transaction will proceed.  The NCC will use best efforts to ensure that any assignee or purchaser only uses and discloses personal information it obtained from the NCC for substantially the same purposes as described in this Privacy Policy.

Access/Correction of Your Personal Information
The accuracy of members' personal information is important to the NCC. You may make a request to review and update your personal information in our records by writing to our Privacy Officer at malford@ncc-on.org and in all except limited circumstances established by law, we will provide access to your personal information and make the changes you request.  You may also contact our Privacy Officer at the email address provided or at 27 Queen Street East, Suite 501, Toronto ON   M5C 2M6 if you have any comments or questions about our personal information management practices.