The National Citizens Coalition (NCC) is committed to protecting members' personal information. This policy explains our practices regarding the collection, use and disclosure of personal information.

Personal Information - Collection The NCC collects and uses personal information for the purposes of communicating about its many campaigns and activities, as well as providing services to its membership, through eg. direct mail, newsletters, events, polls, surveys, book club, telephone fundraising, as well as our website nationalcitizens.ca.

Personal information is maintained on a database (electronic format) of all active and inactive members at the Toronto location. Inactive members' information is retained for a period of 7 years and then deleted from the system. We have put in place appropriate physical, electronic, and managerial procedures to safeguard and to help prevent unauthorized access.

Personal information in hard copy form (eg. current year donation forms) are kept at our Toronto location until the completion of the annual audit. Coupons are then transferred to a locked off-site storage facility and retained for seven years.

Other hard copy form documents containing personal information (eg. surveys, member record cards) are stored at our Toronto office in locked cabinets. Cards are destroyed daily and quarterly. Surveys are kept to the end of the calendar year and then destroyed. Surveys are tabulated with results released in the NCC newsletter Freedom Watch, and in the members' only area of nationalcitizens.ca. However, results from an individual member survey are not made available.

You can visit our website without providing us with any personal information. However, there are instances where we must have your personal information in order to access the members' only area. The NCC website provides links to other third party websites and is not responsible for the privacy policies or practices or the content of these external links. The links are provided as a service (eg newspaper articles, liked-minded sites). We are sensitive to security concerns regarding the use of credit cards to purchase products from the online store.

Personal Information Use
Information collected is used for campaign strategy, fundraising, and providing members with relevant information on issues, member services, events, publications.

The accuracy and security of members' information is important to the NCC. You may review and request updates to your information which we retain by contacting our Privacy Officer at malford@ncc-on.org.

Disclosure of information
The NCC does not sell, exchange, or publish its membership list. Disclosure of member information is limited to companies the NCC retains in order to provide our members with products and services requested (eg NCC Online Store, NCC newsletters, and an interactive website experience nationalcitizens.ca).